Contact
Support
If you present some issues or you have any questions, please message us at info@ofivesounds.com
Business
For any type of business idea, collaboration at info@ofivesounds.com
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Frequently Asked Questions
In the checkout page we ask you to write your email. After the purchase is completed you will instantly receive a confirmation email with the download link.
Yes! All of our sounds are 100% royalty free so you can use them in your next productions without worrying about legal issues.
At the moment we are affiliated with PayPal and Stripe. You can pay with both, PayPal and Credit/Debit cards through the Stripe secure platform.
As we keep releasing new products with updated softwares, you can find the version of the software in the product page.
As each project file is different, the plugins you need are specified in the product page. We usually use some 3rd party plugins in our project files so you might don’t have all the plugins that we use.
The 3rd party plugins that we usually use are: OTT, CamelCrusher, FabFilter Pro Q3, Transient Master, Serum, Sylenth1, and more. We will always include a folder with all the stems so you can always have all the sounds of the project file.
When you purchase a project file, we will send you the download link with a folder. That folder includes both, the FL Studio project and the Ableton Live project.
As we offer Digital Goods, Refunds are usually not possible, since Digital Products cannot be “returned” like normal products. So to prevent abuse of the system, we only offer refunds in exceptional cases.
If you want to submit a refund request, please reach out to us at info@ofivesounds.com and include the order number of your purchase within the email. We usually process your refund request in 48 hours.
Extemely secure! We count with a SSL (Secure-Socket-Layer) secure server software, meaning your data is secured by fully encrypting it. Additionally, credit and debit card payments will be secured through the 3D secure procedure. When it comes to your card details, we do not and cannot store any credit card info since we never have access to it ourselves. All purchases are handled through our very secure third-party payment gateways — Stripe for credit and debit card payments and PayPal for PayPal payments.
Yes, you have full ownership of your compositions made with our samples, loops, and presets. However, note that you do not own the copyright of our sounds, so other Ofive customers can use the same samples, loops, and presets without infringing on your copyright and vice-versa.
No, you do not. Using our likeness without our permission is actually prohibited. So you may not use our likeness (“Ofive” or “The X Guy“) as a feature, collaborator, producer, co-producer, or any other form of contributor in your compositions.